Refund policy
We have a 3-day return policy, which means you have 3 days after receiving the work to request a return.
To be eligible for a return, the art work must be in the same condition as you received it, undamaged in mint state, in its original packaging. You’ll also need the receipt or proof of purchase.
Returning will be at your own costs.
You can always contact us for any return question at carmendevos.photography@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.